Online Donations Improvements

If you’re not doing online donations yet, this will make you want to start. We’ve made it so easy to set up online donations that all you have to do is put in your email address.

First off, if you don’t have a PayPal or Amazon Payments account for your non-profit yet, go get one. It’s easy: for PayPal, go to https://www.paypal.com/nonprofits, and for Amazon Payments go to https://payments.amazon.com/sdui/sdui/nonprofit.

Set up PayPal or Amazon Simple Pay (or both)

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To get started, go to Settings, and click Online Donations. Then, click either PayPal or Amazon Simple Pay to begin setting up the gateway.

  1. Click the slider to enable PayPal
  2. Enter your mail address. This email address should be the one you used to set up your PayPal account. (If you haven’t set up a PayPal or Amazon Payments account yet, this would be a good time to do it. See below, under Additional Resources, for some links to get you started.)
  3. Select a default source. (more about sources)
  4. Save PayPal settings.

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That’s it – you’re now set up to receive online donations! You can either stop here and stick with your plain-jane donation page, or you can read on to learn about fundraising pages and advanced options. Read More »

What is Important in Donor Management Software?

Often when we talk to organizations we hear different things about their software and its usage in their organization. What people say might be different depending on their role in the organization, one thing is consistent. While details matter – we could talk all day about the details of things like tags or integration with Quickbooks, the most important thing is that your organization actually uses your software.

Here is what we think will make you actually use the software:

1) Work from anywhere!

You should have an online donor management system that allows all of the staff, volunteers and others that need to access it. This means that it can be gotten to from anywhere in the world on many different devices. I recently was looking up notes on a constituent with my iPhone on our database in Donor Tools before walking into a lunch with them. Since Donor Tools is a web based and online I could do this. As a bonus, you can have unlimited users, and they can all be on the system at the same time, at no extra cost.

2) Be easy!

Keep it simple, stupid! To make sure your staff adopt the product, make sure that they don’t feel the need to read books about the product before using it. Make it simple and they will actually enter data and notes without  feeling weighed down by a user-unfriendly beast.

3) Play nice with others!

Communication is the key to making the world a better place, and this goes for your software too! Make sure your software talks with things like your accounting software, social media, email campaigns, direct mail, website and anything else you can think of. One of the best things about Donor Tools is that it is a Donor Management system that has an open API. This means it talks with other pieces of software and it can do a lot of custom stuff!

Remember, the only thing better than great software is great software that you can actually use!

Reporting by Fiscal Year

Oddly enough, not everyone uses the calendar year for their fiscal reporting. If you’re one of the many organizations whose fiscal year doesn’t start in January, now you can use Donor Tools to easily run donation reports based on your fiscal year.

To set your fiscal year, simply sign in to your Donor Tools account and click Settings. In the “About Your Organization” section, select the month and day of your fiscal year start.

Setting your fiscal year start

Now check out your donation report. Click on Donations, then click “Fiscal Year”. Now you can browse your donation report by calendar year or fiscal year.

Fiscal Year Report

Proud to Sponsor Craigslist Bootcamp

We are so thrilled to be a visionary leader sponsor of Craigslist Boot Camp.  Not just because it’s the right thing to do by supporting our community and further educational development amongst non-profit professionals but because we get so much out of attending these things ourselves.  We’re big believers in the idea, the cause and the movement.

Craigslist Boot Camp represents the forefront of non-profit thinking with the highest caliber of professionals, consultants and vendors.  I’ll be attending a couple of the sessions to hear what people have to say.  I think this is my schedule.

How To Think Like A Social Media Marketing Genius – 8 Principles for Success Inspired by Einstein (1:05pm, Zellerbach)
Presenter: Beth Kanter

A social social media strategy takes more than setting up a Facebook Fan Page or writing a blog. In this session, you’ll learn the secrets to crafting and deploying an ultra successful strategy.

Beth Kanter is a personal favorite of mine. I love her blog.

Future Tech (10:15am, Wheeler Hall)
Presenters: Peter Deitz, David Greenberg, Ramya Raghavan, and Marnie Webb
Moderator: John Scott

When it comes to technology, the future is now. The Future Tech panelists are experts in the development and implementation of new technologies that work for the social good. Learn about both community-driven and corporate tech initiatives that help you make a difference in your own communities, and hear about the opportunities and challenges of taking on cutting edge technology tools.

I am really interested in hearing the panel’s thoughts. If you have time check out Peter Deitz’s website, Social Actions. I love their API.

Get Started Using Social Media – Today! (3:05pm, Zellerbach Playhouse)
Presenters: Britt Bravo and Eric Leland

Using social media effectively requires two seemingly diverse tactics: planning and experimentation. You’ll learn what questions to ask to create your organization’s social media plan, as well as tips and tricks for getting started using social media quickly and inexpensively.

I got the chance to meet Eric a couple of weeks ago and I am interest is seeing what wisdom he spreads to the world. I also really want to meet Brit Bravo as her blog is often in my Google Reader.

What are you going to go look at and what do you hope to get out of Craigslist Book Camp?

Oh and come by the booth and say Hi!

Should Non-Profits Spend More Money on Advertising?

Interesting tidbit today by Dan Pallotta in HarvardBusiness.org: Why Nonprofits Should Spend Money on Advertising – an article about the discrepancy between advertising expenditures of “gigantic brands” and “gigantic causes“. The article asserts that charities should be advertising alongside corporate brands – we ought to see ads for breast cancer, Darfur, and climate change, right alongside ads for BMW, Netflix, and Oprah.com.

While I agree that there is often a strong case for advertising for charities, I disagree with one fundamental assumption: that charity is equivalent to consumption. Here’s why: nobody would disagree that protecting an acre of rain forest will make THE world a better place, eventually. But that new BMW? That will make MY world a better place, right now.

The message is different: Improve the world, vs. improve your world.

If you remember Maslo’s Hierarchy of Needs, the higher self-actualization needs at the top (morality, creativity, problem solving, etc.) are not acted upon until the lower needs (self-esteem, respect of others, security, food, water, sex, etc.) are met. During a time of economic turmoil, more people are focusing more of their attention on satisfying their lower needs. They’ll respond better to ads for their lower needs than they will for philanthropic outreach. Thus, this time may be precisely the wrong time for charities to advertise.

If your organization had Disney’s advertising budget ($2.4 billion), how would you use it to connect with people on the same level as their Bimmer?

Thoughts?

Webinar: Amazon Payments for nonprofits

Wed, May 20, 2009 10:00 AM – 11:00 AM PDT

Amazon Payments is putting on a free webinar to show you how to use Amazon Payments for your organization. From their website:

Amazon Payments makes it easy for millions of Amazon customers to pay online using the information in their Amazon.com account. Amazon Payments can accelerate your fundraising initiatives by offering you easy-to-integrate, cost effective and reliable payment solutions.

If you are looking at optimizing your online fundraising initiatives to attract new donors through – simple one time donations, recurring donations or payment solutions that monetize your social business venture this webinar is for you.

Register Now – it’s free!

New Feature: Online Donations with Amazon Simple Pay

Donor Tools now supports Amazon Simple Pay!

Setting up Amazon Simple Pay is really easy with Donor Tools. This video shows you just how to do it.

Lights, Camera, Help!

We found out about this film festival for non-profits and grassroots organizations.

Video is quickly becoming a great way for causes to tell their story and communicate with the world. We are really looking forward to seeing the videos.

Lights. Camera. Help. is an annual film festival dedicated to telling the story of non-profit and grass roots organizations through the use of film and video.

Hear the founders talk about their festival:

You can find out more at their website.

Donor Tools Rocked the Non Profit Tech Conference

Ryan and I spent the early part of last week at the Non-profit Technology Conference. We loved it! The whole NTEN team really knows how to throw a party! We really appreciated Anna’s help. Thank you!

We got to meet some fantastic people and learn some really great stuff.

I was really impressed with Ben Rattray from Change.org when he said, “content is the killer app”. He was talking about email campaigns but it seems to ring true to most marketing.

One presentation by Robert L. Weiner was really great. His session was called, “So you wanna be a consultant”. Not only does he write a great blog but he also is very knowledgeable.

We also had a chance to meet up with the Amazon folks, which we enjoyed because we’re getting ready to roll out support for Amazon Simple Pay (more on that soon).

One of our favorite things is Ice Cream and there was plenty of it there. The conference was even bigger than expected – 1400 people or so if I remember right. Amazing how much energy and enthusiasm there is in the nonprofit world right now. Check out photos from the conference on Flickr.

We also made some great connections and are working on some new partnerships. BIG NEWS IS COMING….

Donor Tools 101 – Monday, May 11

Free Orientation Webinar

Monday, May 11, at 1:00 PM CDT (Translate to your time zone)

We’ll be going over the basics of how to use Donor Tools, and I’ll introduce some tips to help simplify your record-keeping. You can watch me as I use Donor Tools, and you’ll be able to see what’s on my screen. The agenda includes: creating new donors, recording donations, funds & sources, basic reporting, and thank-you letters. Bring your questions!

Register Today!

Mon, May 11, 2009 1:00 PM – 2:00 PM CDT

Or, sign up for a future session now by clicking a date below:

Mon, Jun 8, 2009 1:00 PM – 2:00 PM CDT

Mon, Jul 13, 2009 1:00 PM – 2:00 PM CDT

Once registered you’ll receive an email confirming your registration with information you need to join the Webinar.

Hope to see you there!