Monthly Archives: November 2008

Pixelmator for your Shop

November 28, 2008 – 2:07 pm

Need a good image editing program, but can’t afford to shell out hundreds for Photoshop, or thousands for Adobe Creative Suite? Try Pixelmator – it’s a great little photo editing app that keeps getting better. And at $59 USD, it’s remarkably affordable. 
I’ve been using Pixelmator for a while now, and lately I find myself using [...]

By Ryan | Posted in Links, Resources, Technology | Comments

Feature Updates – Week of Nov 21

November 22, 2008 – 11:00 am

We made navigating more convenient. Clicking the “Donors” tab now goes back to the page you last looked at. So for example if you are on page 5 of your donors, and you go away from that page to look at a donor record, the next time you click the donors tab it will jump [...]

By Ryan | Posted in Donor Tools News | Comments

Donor Merge (New Feature)

November 21, 2008 – 9:54 pm

Have two records for the same donor? Or maybe someone signed up for Donor Self Service, but you ended up with a duplicate record for them? 
No problem. Just merge them together. Two records will become one, and all the donations, names, addresses, notes, etc. will be merged into one donor record. 
Here’s how it works. 
First, search [...]

By Ryan | Posted in Donor Tools News | Comments

Backup (Improved Feature)

November 15, 2008 – 7:19 pm

We’ve had a backup feature, which lets you download a copy of your entire Donor Tools database, for a while now. But as we’ve grown, and as you’ve grown, some folks have had trouble downloading their backup files. Basically, if you have more than a few thousand records in your database, it can take a [...]

By Ryan | Posted in Donor Tools News | Comments

Adding A New Donor

November 13, 2008 – 9:43 am

“Donors” in Donor Tools can represent all kinds of people who your organization works with – volunteers, board members, prospects, and of course, donors. In short, your constituents. 
If you’re adding a large number of donors, and you have a CSV (comma-separated values) file, your best bet is to import your database. 
Here’s how to add a new Donor [...]

By Ryan | Posted in Donor Tools News | Comments

Search Engine Issues Resolved

November 11, 2008 – 1:48 pm

First of all, I want to apologize to those of you who have had trouble searching your donor database today and yesterday. There was a bug in the search engine that was causing some donors not to come up in the search results, even though they could be found by browsing. 
Here’s what happened, if you [...]

By Ryan | Posted in Donor Tools News | Comments

Donor Tools Welcome Video

November 6, 2008 – 6:01 pm

[viddler id=a609b461&w=545&h=383]
update: View it on viddler or download the high-quality Quicktime version

By Ryan | Posted in Donor Tools News | Comments

Guest Access: Improved Donor Tools Feature

November 5, 2008 – 2:21 am

Guests are a special kind of user.
Donors’ privacy is very important, even within your organization. Lets say that you have a volunteer who needs to be able to update donor records, but they shouldn’t be able to see donation details – who gave what.
No problem. Just make that user a guest. Guests can edit donors, [...]

By Ryan | Posted in Donor Tools News | Comments

Unexpected Downtime Last Night

November 4, 2008 – 6:41 pm

If you happened to be using Donor Tools last night about 10:00 PM (CST), you may have felt things grind to a halt. I was working late when I noticed things slowing down considerably, and then stop entirely before coming back online again. All in all, the site was unavailable or really slow between 10:00 [...]

By Ryan | Posted in Donor Tools News | Comments