Monthly Archives: March 2009

Godbit Review of Donor Tools

March 23, 2009 – 10:05 am

I love my job because I get to work with some of the coolest organizations. Donor Tools’ customers are literally changing the world right now.
It’s satisfying work, and it’s immensely gratifying when we receive praise from our customers. As a former non-profit administrator myself, I know how hard it is to raise money and conduct [...]

By Ryan | Posted in Donor Tools News | Comments

Unexpected Downtime Last Night

March 22, 2009 – 9:38 am

Early Sunday morning (CDT), our system went down for several hours. The problem occurred because of a server misconfiguration error that went undetected until it took the system down.
I’m very, very sorry for this interruption of service. Fortunately the problem happened at a time when not a lot of people were using the service. We [...]

By Ryan | Posted in Donor Tools News | Comments

Godbit Dinner @ SXSW

March 15, 2009 – 7:00 am

If you’ll be in Austin for SXSW (South by Southwest), be sure to come to the Godbit dinner on March 16. We’ll meet at our traditional spot at TGI Friday’s at 6:30 PM.
Everyone is welcome at the Godbit table. You don’t even have to be a registered attendee of SXSW (I’m not). And even if [...]

By Ryan | Posted in Donor Tools News | Comments

Eating Our Own Dog Food

March 11, 2009 – 4:30 pm

Eating Our Own Dog Food
Have you heard the phrase “eating our own dog food”? Basically it just means we use our own product. (

By Ryan | Posted in Donor Tools News | Comments

New Feature: Archive Funds & Sources

March 11, 2009 – 3:53 pm

Funds help you track where your money is going to, and sources track where your money comes from. For most organizations, funds would represent your programs (e.g. “Orphanage Fund”, “Building Project”), and sources would be fundraising campaigns (e.g. “Regular Newsletter”, “Year-End Appeal”, “Online Donations”).
After a while, funds and sources can start to build up. If [...]

By Ryan | Posted in Donor Tools News | Comments

Improved feature: Editable Tags

March 11, 2009 – 4:00 am

Tags are great, but what happens when you want to change a tag or delete one? Now you can, and it just takes a few clicks.
To edit a tag, simply click on the tag in the left-hand sidebar, then look for the little pencil icon next to the tag’s name in the title (1). To [...]

By Ryan | Posted in Donor Tools News | Comments

New Support Website

March 7, 2009 – 7:49 pm

We have a new integrated support site!
http://support.donortools.com
For the fastest feedback and troubleshooting, leave a message on the support site.
If you’re a Donor Tools account you’ll automatically be signed in to the support site, so you shouldn’t have to do anything to sign up. If you’re not a customer, you can create an account or comment [...]

By Ryan | Posted in Donor Tools News | Comments