December 31, 2008 – 5:50 pm
Now that you’ve got all your donors and donations safely in Donor Tools, how do you get your year-end reports out? Happily, there are several ways to provide year-end reports to your donors.
Donor Self-Service ™
The easiest way to provide year-end reports is with Donor Self Service. With Donor Self Service, you can invite your donors to download their [...]
December 29, 2008 – 8:10 am
…companies [and organizations] simply can’t anticipate that today’s competitive advantage to last for more than a few years.
From an article by Scott Anthony on Harvard Business Publishing.
December 18, 2008 – 1:23 pm
We just passed the one million mark! That means that over $1,000,000 in donations has been recorded or processed through Donor Tools.
Congratulations to everyone who has been using Donor Tools to streamline their donation and donor management!
December 15, 2008 – 1:51 pm
Have you felt the pinch yet?
I’ve gotten a number of urgent appeals from some of my favorite organizations, asking for my continued and additional support during the current economic crisis. The urgency of these appeals always sets off two questions in my head:
Didn’t we see this coming?
What are we doing to innovate?
Innovation. But innovation is for [...]
December 10, 2008 – 11:01 am
Accountability is really important to non-profit organizations; especially small organizations that may not have the personnel or policies in place to protect themselves from liability. How can Donor Tools help? Enter Audit History.
Audit History is basically a permanent record of everything that happens in your Donor Tools account. Every time you add a donation, update [...]
December 10, 2008 – 10:00 am
If you signed in to Donor Tools this morning (Wednesday) between 7:30 - 9:00 (US Central time), you might have been greeted with one of two things: a new feature (yay!), or a blue maintenance screen.
What happened? We discovered a bug in the new Audits feature that was causing some audits to be recorded incorrectly. [...]
November 28, 2008 – 2:07 pm
Need a good image editing program, but can’t afford to shell out hundreds for Photoshop, or thousands for Adobe Creative Suite? Try Pixelmator - it’s a great little photo editing app that keeps getting better. And at $59 USD, it’s remarkably affordable.
I’ve been using Pixelmator for a while now, and lately I find myself using [...]
November 22, 2008 – 11:00 am
We made navigating more convenient. Clicking the “Donors” tab now goes back to the page you last looked at. So for example if you are on page 5 of your donors, and you go away from that page to look at a donor record, the next time you click the donors tab it will jump [...]
November 21, 2008 – 9:54 pm
Have two records for the same donor? Or maybe someone signed up for Donor Self Service, but you ended up with a duplicate record for them?
No problem. Just merge them together. Two records will become one, and all the donations, names, addresses, notes, etc. will be merged into one donor record.
Here’s how it works.
First, search [...]
November 15, 2008 – 7:19 pm
We’ve had a backup feature, which lets you download a copy of your entire Donor Tools database, for a while now. But as we’ve grown, and as you’ve grown, some folks have had trouble downloading their backup files. Basically, if you have more than a few thousand records in your database, it can take a [...]