Category Archives: Technology

Successful Server Move

August 24, 2010 – 7:05 am

… and assorted geekery Last week we undertook the adventure of completely moving our server hosting architecture to it’s new home at Engineyard. We’ve spent the past several months preparing for the move, and I couldn’t be happier; the whole move took less than the two hours we had planned, and in the week following [...]

By Ryan | Also posted in Donor Tools News | Tagged , | View Comments

Cutomer Service – The Path To Great Nptech

April 20, 2010 – 9:01 am

At DonorTools we’ve been blessed with really great customers and our relationship with them has lead to really great software. The way we look at it, our customer service component is just as important as developing the best nonprofit technology out there and the two are very closely intertwined. The key to nptech and developing [...]

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The iPhone Quickly Becoming The Nonprofits Best Friend

April 2, 2010 – 12:27 pm

Is the iPhone quickly becoming nonprofit and charitable organizations best friends forever? Well…a lot of subtle pointers seem to indicate that. Churches, charities and nonprofit organizations are not lagging behind high tech businesses when it comes to being mobile and making the most of the tools that let you operate on the move. We’ve often [...]

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Why CRM Is For Business And Donor Management Software Is For Nonprofits

February 12, 2010 – 1:14 pm

Tired of managing your donors in excel sheets and thinking of trying out something a bit more sophisticated like CRM (Customer Relationship Software)? You may want to hold on to that thought for a while and consider a few things before taking the plunge. While the donor management process in a nonprofit can be considered [...]

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How Nonprofits Can Harness Volunteer Power Through Web Based Software

January 28, 2010 – 7:48 am

It could be the long commutes to the work place, the insanity of fuel prices or just the sheer convenience of being able to work from the comfort of one’s own home but it’s very evident that more organizations are leaning towards a distributed workforce. While this trend is still picking up among these businesses [...]

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Cheque this out!

December 9, 2009 – 8:18 pm

DonorTools is excited to partner with Aqubanc, and their solutions. DonorTools needed a Check 21 solution and chose Aqubanc’s Cheque 21; which will help our clients to better steward their resources. Haven’t heard of a Check 21 system before? Here’s a short little description from their site. NonProfit organizations are challenged by their donors to [...]

By April | Also posted in Donor Tools News, Links, Resources | View Comments

Nominate Us For the Crunchies!

November 23, 2009 – 10:00 am

Did you know that Donor Tools is a bootstrapped company? We’re pretty proud of that actually. Now you can nominate us for the Best Bootstrapped Startup for the 2009 Crunchies! (The Crunchies are like the Oscars, but for the Internet.) We could really use your help here. If you love us, please nominate Donor Tools [...]

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How to Get New Donors and Friends With Mobile Phones Using Facebook

November 12, 2009 – 9:01 am

I was updating our Facebook page and noticed  a link to,”Get more fans with SMS“. This got my brain rolling on the implications for nonprofits. Take a look And when you clicked the link: I think that this has the possibility to grow an organizations database rapidly and ability  to eventually move  fans up the [...]

By Chris | Also posted in Social Media | Tagged , , | View Comments

Running IT Without an IT Department

August 12, 2009 – 2:16 pm

We had a great turnout today for my presentation on Running IT Without an IT Department. Thanks to everyone who attended, and thanks for the great feedback! I was pretty nervous, but it went really well. For those of you who couldn’t attend, here are the slides. Also, I mentioned a lot of products and [...]

By Ryan | Also posted in Donor Tools News, Resources | View Comments

Introducing: Donor Tools on your iPhone

August 4, 2009 – 4:23 pm

If you’re like me, you find yourself needing to access information when you’re not at your desk. I’m constantly looking things up on my iPhone when I’m out and about. The iPhone is such a useful tool that I decided it was high time for us to make a way for you to access your [...]

By Ryan | Also posted in Donor Tools News, Links, Resources | View Comments